Privacy Policy

Your Privacy Choices

Use “Privacy settings” in the footer to accept or reject optional marketing tracking, or change your choice later. We store your choice in this browser for up to 180 days. Shopping, checkout, and access to your purchases do not depend on accepting marketing tracking. If your browser sends Global Privacy Control, optional marketing tracking stays disabled. This preference control does not itself send your information to advertising services.

1. The Short & Simple Policy

We use purchase information to deliver your files and provide support. With your permission, we also use Meta Pixel and Conversions API to measure advertising performance. Optional marketing tracking is disabled until you accept it.

2. What We Collect & Why

Depending on your purchases and privacy choices, we process:

• Your Name & Email: Provided during checkout so our system can automatically send your download link and purchase invoice.
• Order Records: A record of which toolkits you purchased so our support team can retrieve your files if you ever misplace them.
• Payment Details: Handled entirely by bank-grade, Level 1 PCI-DSS certified payment processors (e.g. Stripe, Polar, Apple Pay). Opswell never sees, handles, or stores your credit card numbers.

3. Optional Advertising Measurement

If you accept marketing tracking, we share page views, product views, checkout starts, and completed purchase events with Meta. This can include browser and click identifiers, IP address, browser information, transaction value and currency, and a hashed email address for matching a purchase. Hashing does not make this information anonymous. Payment card details and document contents are not included.

We use Cloudflare to process consent and measurement events, and Polar to process payments. Tracking context and event records are retained for up to 30 days. We keep your consent preference for up to 180 days; you can withdraw it through “Privacy settings.” Withdrawal stops future marketing events and cancels queued events when the change reaches our server, but does not undo data already sent. See Meta’s Privacy Policy for its handling of information.

4. Security & Encryption

All traffic on opswell.us is encrypted via 256-bit SSL/TLS. Our infrastructure is secured against unauthorized access, and access to customer order fulfillment logs is strictly restricted.

5. Your Rights & Deletion

You have complete control over your data. If you would like to see what information we have on file, update your details, or request permanent deletion of your customer record, email us at privacy@getopswell.com and we will take care of it immediately.

6. Contact Us

If you have any questions about how we protect your privacy, reach out anytime at privacy@getopswell.com.